Actionstep
MyCase
Actionstep targets small-to-mid firms with configurable workflows but gates its pricing, while MyCase offers transparent per-seat pricing aimed at solo and small firms.
TL;DR
- Pick Actionstep if you are a small-to-mid-sized firm that needs configurable matter workflows and is willing to engage sales to get a quote.
- Pick MyCase if you are a solo or small firm that wants transparent, published per-seat pricing and a fast path to onboarding.
- Core tradeoff: Actionstep scales further upmarket toward mid-sized firms; MyCase optimizes for solos and small firms with self-service pricing and clear tier differentiation.
Side by side
| Dimension | Actionstep | MyCase |
|---|---|---|
| Founded | 2004 | 2010 |
| HQ | Auckland, NZ | San Diego, CA |
| Target firm sizes | small, mid | solo, small |
| Practice areas | general | general |
| Starting price (monthly/seat) | Not published (gated) | $49 (Basic, monthly) / $39 (annual) |
| Gated pricing | Yes | No |
| Integrations count | 0 listed | 0 listed |
Pricing
MyCase publishes three tiers on its pricing page:
- Basic: $49/seat/month (or $39/seat billed annually), case & contact management, client portal, time/expense, billing, legal calendaring, unlimited document storage.
- Pro: $99/seat/month ($89 annual), adds 8am IQ Legal AI, custom fields, unlimited 2-way texting, client intake, eSignature, advanced billing.
- Advanced: $119/seat/month ($109 annual), adds MyCase Drive, full-text search, 8am IQ case assistant, advanced document automation, split billing, open API.
Actionstep does not publish tier pricing on its pricing page, the gated: true flag on the latest scrape (2026-04-24) indicates prospective buyers must contact sales for a quote. This makes direct tier-for-tier comparison impossible from public data alone. Firms evaluating Actionstep should budget time for a sales conversation; firms evaluating MyCase can model seat costs immediately.
If transparency and speed-to-quote matter, MyCase has a clear advantage. If you are comfortable with a consultative sales process in exchange for configurability, Actionstep’s gated model is not unusual for its tier of the market.
When to pick Actionstep
Actionstep is the stronger fit when:
- Your firm is mid-sized or scaling toward mid-sized. Actionstep’s
target_firm_sizesexplicitly includesmid, while MyCase’s stops atsmall. Firms north of ~25-50 users often outgrow tools built primarily for solos. - You want a vendor with a longer track record. Actionstep was founded in 2004, six years before MyCase (2010), giving it a longer operating history in the legal PM space.
- You operate internationally or outside the U.S. Actionstep is headquartered in Auckland, NZ, and has historically served jurisdictions beyond the U.S. MyCase is U.S.-headquartered and tends to be optimized for U.S. workflows.
Firm profile: a 20-75 attorney general-practice firm, potentially multi-office or multi-jurisdiction, that values configurability and is prepared to engage in a sales-led procurement cycle.
When to pick MyCase
MyCase is the stronger fit when:
- You are a solo or small firm. MyCase’s
target_firm_sizesissolo, small, the product is tuned for this segment rather than stretched upward to serve mid-market. - You want transparent, self-service pricing. MyCase publishes all three tiers ($49 / $99 / $119 monthly per seat) with feature lists. No sales call required to budget.
- You want a clearly tiered AI/automation upgrade path. The Pro tier adds 8am IQ Legal AI and the Advanced tier layers in document automation and an open API, a defined ladder as your needs grow.
Firm profile: a 1-15 attorney general-practice firm that wants to evaluate, trial, and budget without a sales gate, and values a published feature roadmap per tier.
Integrations and ecosystem
Neither vendor’s JSON lists specific integrations in the integrations array, so a quantitative comparison isn’t possible from the source data here. However, MyCase’s Pro tier features note “Integrations: Google, Outlook, + more,” indicating that calendar/email integrations exist but are tier-gated (Basic customers do not get them). Actionstep’s integration footprint is not represented in the JSON.
Buyers should treat integration parity as an open question and validate against each vendor’s current integrations directory before committing. If Google/Outlook calendar sync is a must-have on MyCase, budget for the Pro tier ($99/seat monthly) at minimum rather than Basic.
Historical pricing context
MyCase has a short but interesting pricing history in the JSON:
- January 2022: a single “MyCase” tier at $49/month/seat.
- March 2022: rebranded to a “Basic” tier at $39/month/seat.
- April 2026 (current): “Basic” at $49 monthly / $39 annual per seat.
The trajectory shows MyCase moved from a single-tier to a tiered model in early 2022, initially lowering the entry price to $39, and has since settled at $49 month-to-month with $39 reserved for annual commitments. Net effect: the annual-billing price has held flat at $39/seat for roughly four years, while monthly billing returned to the original $49 level.
Actionstep has no pricing_history entries in the JSON, partly because its pricing is gated and therefore not reliably captured by public archives. No trajectory can be established.
Citations
Pricing sourced from vendor pricing pages on 2026-04-24. Historical data from Wayback Machine. Actionstep pricing page: https://www.actionstep.com/pricing/ (gated). MyCase pricing page: https://www.mycase.com/pricing/.
Side by side
Actionstep vs. MyCase| Criterion | Actionstep | MyCase |
|---|---|---|
| Priced from | × Pricing on request | ✓ From $39/user/mo |
| Our score | × 2.0 / 10 | ✓ 6.5 / 10 |
| Target firm size | ✓ small, mid | × solo, small |
| Practice areas | × general, ip, corporate, real-estate, tax | ✓ general, family, ip, criminal, bankruptcy, real-estate |
| Tier count | × 0 tiers | ✓ 3 tiers |
| Pricing transparency | × Gated - contact sales | ✓ Published rate card |
| IOLTA / trust accounting | ✓ Not published | × Not published |
| Pricing model | × Per-quote | ✓ Per-seat/month |
| Annual vs monthly | × - | ✓ Annual and monthly |
| Practice area breadth | × 5 areas | ✓ 6 areas |
| Firm size coverage | ✓ 2 segments | × 2 segments |
| Founded | × 2004 | ✓ 2010 |
| HQ | × Auckland, NZ | ✓ San Diego, CA |